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Program Overview

How to Order
Leasing Info
How to Order

We offer Three convenient ways to order, by the Internet, by toll-free phone or by fax.

To order by Internet, use the on-line catalog button on the home page to browse the catalog and select items for purchase. The application will walk you through the checkout and payment procedures.

To order by phone, call 1-800-892-9650. Our customer service representatives are available from 7:30 AM until 5:00 PM CST, Monday through Friday.

To order by fax, simply complete one of the fax order forms and send it to 1-800-892-9651. When you need additional fax forms, just call or fax a request.

Invoicing
We will invoice you as soon as we ship the product. Freight will be prepaid and added to the invoice unless already included in the published price. Payment terms are net thirty days. We also offer leasing. Just ask one of our customer service representatives for our current lease rate. All financing decisions must be made when the product is ordered.

Warranty
The supplier of each product issues its own warranty and performs all obligations under that warranty, with a one year minimum. We have requested that specific warranty information be packaged with the product prior to shipment. Please contact us if we can be of any assistance in coordinating warranty information or service.

Return Goods Authorization
In the event you need to return a product, please request an RGA (Return Goods Authorization) from us either by phone or fax. All products must be new, unused and in the original carton. After receiving approval for return, the product is to be shipped to the address provided, with freight prepaid. We will issue you credit, based on the credit issued by the supplier. All suppliers set their own policy regarding return freight, refurbishment, repackaging and restocking charges.

Tool Safety
Safe tool use is everyone's business and responsibility. Wearing safety goggles is one of the most important things you can do, especially when working with striking tools or power tools that rotate. The products in this catalog are produced by a wide variety of manufacturers and they all provide good advice on how to use their products safely. We recommend that you read and follow all manufacturers' warnings. Protect yourself and those around you.

Delivery
UPS Next Day Air, UPS Second Day Air, USPS OVERNIGHT, and USPS PRIORITY (2-3 DAY) orders must be received by 10:00am Central for same day shipping for product that is in stock. Please note that orders may take 24-48 hours to ship as fulfillment may be subject to our suppliers' cut-off times, processing, and lead-times.